“I have been a wedding planner~designer for over twenty years and I believe that linen sets the tone for beautiful rooms and adds the splash of color and elegance. I believe in the best customer service possible and surround myself with like individuals and companies that strive for excellence. A few months ago in the middle of our busiest time, I completely missed a line on my order and did not order the napkins for our weekend event. I have never had that happen & when I realized my mistake late on Friday evening for our Saturday wedding, I called Creative Coverings and left a voice mail message on their “emergency” line. I also went on to locate a back up option if I had to find something locally the following morning.
By 7am Saturday morning, I received a call from Christian (one of the owners) and he said that he could take care of it without a problem. I was ready to send my husband to drive to Reno which is about a one & a half hour drive from us and Christian said he would meet him halfway. Now, that is customer service! But the best part of the story is the fact it was Christian’s birthday and he never hesitated to help us! Thank goodness I found out and sent him a great bottle of champagne for his kindness!”
Company: Newcastle Wedding Gardens
Creative Coverings has been a true asset and incredible partner to the Tannenbaum Event Center. Their friendly, creative and enthusiastic staff are always helpful with suggestions and orders are always fulfilled accurately
Company: Tannenbaum ~ An Alpine Event Center
Our Utah brides are becoming more and more sophisticated with their eyes set on creating all the trendy weddings they see on Pinterest! With our limited selections in Salt Lake City, we needed to find a good linen partner that had fabulous linens at the best price. Our first choice for the finest linens is Creative coverings. Each linen arrives impeccably packaged; plus their customer service is over the top!
Company: Culinary Crafts
I used to tell people we had a secret source for our linen. Why? Creative Coverings had the best quality product and service for the price anywhere. Now we all proudly tell our clients, Creative Coverings because they are simply the best.
Company: In Good Company Events
Creative Coverings is great to work with, they have beautiful linens, affordable prices and fantastic service. They are part of our TEAM that we present to clients, they bend over backwards to make sure our customers are happy and have no problems with last minute changes which seem to be the norm for us lately.
Company: Catered Too!
Creative Coverings is AMAZING! Gorgeous linens, excellent web site, and the most incredible customer service! I began creating event decor designs four years ago. During the planning of my very first event, there was an issue with the initial linen rental company I used. As in they forgot to place my order. Panicked was an understatement for me. I contacted Creative Coverings practically in tears (event was four days away) and they assured me everything would be fine and they pulled it together beautifully.
Samantha, Tiffany, Juliana and the entire staff are by far the most professional, pleasant and competent team I have ever encountered. Highly, highly recommend Creative Coverings!
Company: Consulting Concepts
I want to take a moment to thank you and your team.
You all went way above my expectations to fix the delivery hiccup.
You made sure my event and my client were well taken care of .
This is what all customer service should be and is so very rare today, and is the reason I love to use your company .
Thank you, Thank you, Thank you !!!
Company: Epicure Catering at CSU – Sacramento